1. About MyOzSite

MyOzSite provides website design, website development, online business solutions and related digital services to individuals, businesses and organisations.

References to "we", "us" and "our" mean MyOzSite.com.au. References to "you" and "your" mean any visitor, customer or person using our website or services.

2. Acceptance of Terms

By using this website or engaging our services, you acknowledge that you have read, understood and agree to these Terms and Conditions.

If you do not agree with these terms, you should discontinue using our website and services.

3. Our Services

MyOzSite may provide services including:

• Website design and development.
• Business website creation.
• Website hosting and maintenance.
• Content management systems.
• Website updates and improvements.
• Domain and online presence assistance.
• Other digital and online business services.

The exact scope of services will depend on the requirements agreed upon between MyOzSite and the customer.

4. Quotations and Agreements

Quotations and proposals provided by MyOzSite will outline the proposed work, pricing and applicable conditions.

A quotation does not constitute a binding agreement until accepted by both parties.

Additional work or changes outside the agreed scope may incur additional charges. Any such changes will be discussed with the customer.

5. Payments and Fees

Fees, payment schedules and any applicable ongoing charges will be communicated before work commences.

• Deposits may be required before work begins.
• Invoices must be paid by the stated due date.
• Additional work may incur additional fees.
• Third-party services may attract separate charges.

Where payment obligations are not met, we reserve the right to suspend work or services after providing reasonable notice, subject to applicable law.

6. Customer Responsibilities

Customers agree to provide accurate information, instructions, content and materials required to complete their project.

Customers are responsible for:

• Providing website text, images and other content.
• Ensuring supplied materials are legally usable.
• Reviewing and approving completed work.
• Providing timely feedback and instructions.
• Maintaining the security of their account credentials.
• Ensuring their website content complies with applicable laws.

7. Intellectual Property

Unless otherwise agreed in writing, MyOzSite retains ownership of its pre-existing tools, software, frameworks, development methods and reusable code.

Ownership and permitted use of custom website designs, content and deliverables will be determined by the applicable service agreement.

Customers retain ownership of materials they supply, subject to any third-party rights.

Customers grant MyOzSite permission to use supplied materials for the purpose of providing the agreed services.

8. Website Content and Copyright

You must not reproduce, distribute, modify or commercially exploit content from this website without prior written permission, except where permitted by law.

You are responsible for ensuring that any content supplied for your website does not infringe copyright, trademarks or other intellectual property rights.

9. Website Hosting and Availability

Where hosting or related services are provided, we will take reasonable steps to maintain service availability and security.

However, uninterrupted access cannot be guaranteed. Services may occasionally be unavailable due to:

• Scheduled maintenance.
• Server or network outages.
• Third-party service interruptions.
• Security incidents or technical failures.
• Events outside our reasonable control.

10. Third-Party Services

Websites and services may rely on third-party providers, including domain registrars, hosting companies, payment providers, software developers and external platforms.

MyOzSite is not responsible for outages, changes, pricing decisions or failures caused by independent third-party providers, except where required by law.

11. Acceptable Use

You agree not to use our website or services to:

• Engage in unlawful activities.
• Distribute malicious software or harmful content.
• Attempt unauthorised access to systems or accounts.
• Infringe intellectual property rights.
• Distribute fraudulent, misleading or deceptive material.
• Interfere with the operation or security of our website.

We reserve the right to restrict access where misuse or unlawful activity is identified.

12. Limitation of Liability

To the maximum extent permitted by law, MyOzSite excludes liability for indirect, incidental or consequential loss arising from the use of our website or services.

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under Australian Consumer Law.

Where our services are supplied to a consumer, applicable statutory rights and remedies continue to apply.

13. Indemnity

To the extent permitted by law, you agree to indemnify MyOzSite against reasonable losses, claims and expenses arising from your unlawful use of our services or your infringement of another party's rights.

14. Cancellation and Termination

Either party may terminate an ongoing service arrangement in accordance with the applicable agreement.

Customers remain responsible for payment for work completed and authorised expenses incurred up to the termination date.

Any cancellation fees, refunds or outstanding obligations will be handled in accordance with the applicable agreement and Australian Consumer Law.

15. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use and protect personal information.

View our Privacy Policy

16. Changes to These Terms

We may update these Terms and Conditions from time to time. Updated terms will be published on this page with a revised date.

Your continued use of our website following publication of changes constitutes acceptance of the updated terms, to the extent permitted by law.

17. Governing Law

These Terms and Conditions are governed by the laws of New South Wales, Australia.

Any disputes will be subject to the jurisdiction of the applicable courts and tribunals of New South Wales, subject to applicable law.

18. Contact Us

If you have questions about these Terms and Conditions or our services, please contact us.