1. About MyOzSite

MyOzSite provides information and services relating to website design, website development, online business solutions and establishing an online presence for Australian businesses.

References to "we", "us" or "our" in this policy refer to MyOzSite.com.au.

2. Information We Collect

We may collect personal information including:

• Your name.
• Email address.
• Telephone number.
• Business name and business details.
• Website addresses.
• Information submitted through our contact forms.
• Other information you voluntarily provide.

We may also automatically collect technical information such as your IP address, browser type, device information, pages visited and website usage statistics.

3. How We Collect Information

Information may be collected when you:

• Submit an enquiry through our contact page.
• Email or telephone us.
• Request information about our services.
• Interact with our website.
• Communicate with us through other channels.

4. How We Use Your Information

We may use your information to:

• Respond to enquiries and requests.
• Provide information about our services.
• Prepare quotations and proposals.
• Communicate with customers and prospective clients.
• Improve our website and services.
• Maintain website security and prevent misuse.
• Meet applicable legal obligations.

We do not sell your personal information to third parties.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, understand visitor behaviour and analyse website traffic.

Cookies may collect information about your browsing activity, preferences and interaction with our website.

You can manage or disable cookies through your browser settings. Some website functionality may be affected if cookies are disabled.

6. Third-Party Services

We may use third-party providers to support website hosting, email communications, security, analytics and other business operations.

These providers may process information on our behalf or in accordance with their own privacy policies. We take reasonable steps to use reputable service providers.

Third-party services may store or process information outside Australia.

7. Disclosure of Personal Information

We may disclose personal information where reasonably necessary to:

• Provide requested services.
• Work with service providers and contractors.
• Comply with legal requirements.
• Protect our rights, property and website security.

We do not disclose personal information to unrelated third parties for their own marketing purposes without appropriate consent.

8. Storage and Security

We take reasonable steps to protect personal information against loss, misuse, unauthorised access, modification or disclosure.

Information may be stored electronically on secure servers and within systems used to operate our business.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

9. Access and Correction

You may request access to personal information we hold about you and request corrections if that information is inaccurate, incomplete or out of date.

Requests can be made using the contact details provided below. We will respond within a reasonable timeframe and in accordance with applicable privacy laws.

10. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policies of any external websites you visit.

11. Marketing Communications

We may contact you regarding an enquiry or services you have requested.

We will not send commercial electronic marketing communications where prohibited by applicable law. Where required, you will be provided with an option to unsubscribe.

12. Children's Privacy

Our website and services are intended for businesses and the general public. We do not knowingly collect personal information from children for marketing purposes.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website operations or applicable laws.

Any changes will be published on this page with an updated revision date.

14. Privacy Complaints

If you believe we have handled your personal information incorrectly, you may contact us using the details below.

We will review your complaint and make reasonable efforts to resolve the matter.

If you are not satisfied with our response, you may be able to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

www.oaic.gov.au

15. Contact Us

If you have questions about this Privacy Policy, wish to access or correct your information, or have a privacy complaint, please contact us.